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ESA Conference 2019

Manchester, UK When Digital Devices Come Home for Dinner - Devising Food ConsumptionEmma Samsioe, Christian FuentesDigital devices are increasingly intertwined with everyday life. Websites, web shops, social media, QR codes, smartphones, smart watches, and other digital artefacts are now incorporated into our ordinary consumption, replacing other entities and reconfiguring our practices. In the ar

https://www.ses.lu.se/en/plateforms/esa-conference-2019 - 2026-05-29

Meet our teachers

Teachers, researchers and staff When you study at the Department of Service Studies, you are trained and supported by experienced and welcoming staff from the moment you arrive. Find out more about some of the teachers, researchers and staff that you will meet during your studies. Hervé Corvellec Professor and lecturer, Sustainable Service Management Jan-Henrik Nilsson Associate Professor and Seni

https://www.ses.lu.se/en/education/masters-programmes/meet-our-teachers - 2026-05-29

Doctoral studies

Doctoral education in Service Studies at the department is interdisciplinary and focuses on services as an object of study. Research within this area concentrates on services in connection with interpersonal relationships and the cultural, economic, environmental, and social processes from which they are generated and on which they are based. Research within Service Studies can include, but is not

https://www.ses.lu.se/en/research/doctoral-studies - 2026-05-29

Syllabi and reading lists

Spring Semester 2020 Semester 2 SMMV21 Methods in Social Sciences (15 credits) Syllabus Reading list For specialisation Culture and Creativity Management SMMV22 Service Development and Entrepreneurship (15 credits) Syllabus Reading list For specialisation Retail SMMV23 Service Logistics (7.5 credits) Syllabus Reading list SMMV24 Retail Marketing: Theoretical Perspectives and Concepts (7.5 credits)

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-13 - 2026-05-29

Introduction for new students

Learning enviroment and teaching style During the first week of the programme, we arrange an introductory week to give an overview of what it is like to study at Lund University and the Department of Service Studies. This is something that our students have shown great appreciation for and makes many feel better prepared for their master's studies and also gives them the opportunity to meet all ne

https://www.ses.lu.se/en/education/masters-programme-service-management/introduction-new-students - 2026-05-29

Syllabi and reading lists

Autumn Semester 2020 Semester 1 SMMV11 Introduction to Service Management (7,5 credits) Syllabus Reading list For specialisation Culture and Creativity Management SMMV12 Introduction to Culture and Creativity Management (7,5 credits) Syllabus Reading list For specialisation Retail SMMV13 Introduction to Retail (7,5 credits) Syllabus Reading list For specialisation Supply Chain Management SMMV14 In

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-14 - 2026-05-29

Research groups

The department has several active research areas, such as Service Studies in general, Tourism, Retail and Consumption Studies, Health Management, Service Encounters, Service Work, Sustainable Development, Public Service Management, Risk Management and Diversity Management.  Our vision is to be the leading department of research in all of the areas mentioned above. At the same time our ambition is

https://www.ses.lu.se/en/research/research-groups - 2026-05-29

Statement of Intention to Register Autumn Semester 2021

To confirm your plans to study at the Master Programme in Service Management for the start in 2021, please fill in this SIR form (Statement of Intention to Register) no later than Sunday 13 June. Name: (required) Address: (required) Postaladdress: (required) Country (required) Email (required) I am admitted to the Master Programme in Service Management, with specialisation: (required) Culture and

https://www.ses.lu.se/en/form/statement-intention-register-autumn-semester-2021 - 2026-05-29

Syllabi and reading lists

Spring Semester 2021 Semester 2 SMMV21 Methods in Social Sciences (15 credits) Syllabus Reading list For specialisation Culture and Creativity Management SMMX22 Service Development and Entrepreneurship (15 credits) Syllabus Reading list For specialisation Retail SMMV23 Service Logistics (7.5 credits) Syllabus Reading list Examiner SMMV24 Retail Marketing: Theoretical Perspectives and Concepts (7.5

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-15 - 2026-05-29

Beyond Disciplinary Service Studies

INTERDISCIPLINARY RESEARCH ON QUALITY, SERVICE, VALUE CREATION AND SUSTAINABILITY The research group seeks to explore various aspects of quality, value and services as closely interrelated research fields in the context of ongoing transformation processes of organizations and societies.  The group thus is interested in conducting research in the following directions:To explore and discuss ontologi

https://www.ses.lu.se/en/research/research-groups/beyond-disciplinary-service-studies - 2026-05-29

Accessibility

Accessibility for www.ses.lu.se/en Accessibility of the Department of Service StudiesThis website is run by the Department of Service Studies. This text describes how the English version of our website www.ses.lu.se/en complies with the accessibility regulations and how you can report problems on our website relating to accessibility.How accessible is the Department of Service Studies website?We h

https://www.ses.lu.se/en/accessibility - 2026-05-29

Education

Our Master's programme in Service Management The Master's Programme in Service Management is a unique opportunity for those seeking a management programme at an advanced level with a strong link to research. When applying to the Master's Programme  you choose one of five different specialisations: Culture and Creativity Management, Retailing and Consumption, Supply Chain Management, Sustainable Se

https://www.ses.lu.se/en/education - 2026-05-29

Consumer culture and Retailing

In this research group we conduct socio-cultural retailing and consumption research.  The field of retail marketing has undoubtedly produced an impressive and insightful body of work. However, while this research has been valuable and taught us a great deal about the world of retailing it also tends to view retailing, shopping and consumption from a specific vantage point. Preoccupied with manager

https://www.ses.lu.se/en/research/research-groups/consumer-culture-and-retailing - 2026-05-29

Elective courses

WITHIN YOUR MASTER PROGRAMME During the third semester within your master programme you are able to choose an elective course. At the Department of Service Studies we offer elective courses during the first half of the semester, at a total of 15 credits. Elective Courses Autumn Semester 2026Study period: 31 August - 29 September 2026 Risk and crisis management, 7,5 credits SyllabusReading list Sch

https://www.ses.lu.se/en/education/study-information/elective-courses - 2026-05-29

Syllabi and reading lists

Autumn Semester 2021 Semester 1 SMMV11 Introduction to Service Management (7.5 credits)  Syllabus Reading list For specialisation Culture and Creativity Management SMMV12 Introduction to Culture and Creativity Management (7.5 credits)  Syllabus Reading list For specialisation Retail SMMV13 Introduction to Retail (7.5 credits) Syllabus Reading list   For specialisation Supply Chain Management SMMX1

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-16 - 2026-05-29

Syllabi and reading lists

Spring Semester 2022 Semester 2 SMMV21 Methods in Social Sciences (15 credits) Syllabus Reading list For specialisation Culture and Creativity Management SMMX22 Service Development and Entrepreneurship (15 credits) Syllabus Reading list For specialisation Retail SMMV23 Service Logistics (7.5 credits) Syllabus Reading list SMMV24 Retail Marketing: Theoretical Perspectives and Concepts (7.5 credits)

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-17 - 2026-05-29

CROCUS

Culture and creativity are increasingly important as significant social phenomena, even beyond the traditional cultural sectors. Cultural and creative competence can work as a resource for product and service development as well as generating value in regional development, urban planning and rural development. The cross-disciplinary network CROCUS focuses on cultural and creative industries aiming

https://www.ses.lu.se/en/crocus/crocus - 2026-05-29

What does CROCUS do?

Education The Master’s programme in Culture and Creativity Management (CCM) started in 2019 and a Master’s programme in Fashion Studies is under development. We plan for commissioned education and the network is investigating possibilities to develop new educational modules on the labour market and working conditions within the cultural and creative industries for students at the Faculty of Fine a

https://www.ses.lu.se/en/crocus/what-does-crocus-do - 2026-05-29